FAQ
Shipping
Currently, we only offer shipping to the UK, we are working to expand this to more countries.
We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you will not pay any shipping costs.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your track & trace number on the following page: kleding-store.com
Our processing time is 1-2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can enjoy your new fashion items!
Return
You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. When you want to initiate a return, you can simply send us an email. Our team is ready to assist you and guide you through the return process.
Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide a suitable solution.
You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To initiate this, you can email us at SUPPORT@kledingstore.com.
Other questions
Als u uw bestelling wilt annuleren of wijzigen, neem dan zo snel mogelijk contact op met onze klantenservice. We kunnen alleen wijzigingen aanbrengen zolang de bestelling nog niet wordt verwerkt.
Enter your discount code in the designated field during the checkout process. The discount will be applied automatically to your total amount.
We accept various payment methods, including card and bank contact. You can see the available options during the checkout process.
Refer to our size chart on the product page to find the right size for your body type. If you are in doubt, please contact us for advice.
Yes, we offer gift vouchers. Please send an email to: SUPPORT@kladingstore.com
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We take your privacy seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal information.