Shipping policy
Shipping Policy
What is the delivery time?The delivery time consists of two phases:1. Processing timeWithin 1-3 business days after placing the order, it will be checked, approved, and packaged. Then, the package will be prepared for transport.2. Delivery time[UK]: 5-10 business days
The shipment is handled by [ParcelHero]. All shipping times are exclusive of any customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer.How much does shipping cost?We offer free premium shipping. This includes insurance in case of theft, loss, or damage of the package.Where is my package?After shipment, the customer will receive an email with a tracking number. The order can be tracked here: [Insert tracking link from your website]For logistical reasons, the order may be shipped in multiple shipments.My tracking number does not work.It may take up to 5 working days for tracking information to be updated. If the tracking still shows no information after a few days, customer service can be contacted.